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Wales Red Wide Leg Sweatpants – Stretch Fit
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For orders over ₹100
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Fast delivery across India (1-5 days)! We will keep you updated and offer a full refund if we are unable to deliver within 7 days.
Return products within 10 Days of receiving them. Contact ODD customer support to initiate the process. ODD will review your return and issue a refund or exchange if approved.
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Wales Red Wide Leg Sweatpants – Embroidered Unisex Stretch Fit
Step into comfort and confidence with the Wales red wide leg sweatpants, crafted from soft and durable 350 GSM French terry cotton. Designed for modern casual wear, these unisex sweatpants feature a mid-rise waist, elasticised waistband with adjustable drawcord, and stylish embroidered details. The wide leg fit and 4-way stretch fabric offer superior mobility and all-day comfort, making these red wide leg sweatpants a versatile essential for daily lounging, errands, or casual outings.
Product Name: Wales Red Wide Leg Sweatpants Brand: Wales Material: French Terry Cotton GSM: 350 Color: Red Fit Type: Wide Leg Waist Type: Mid Rise Waist Rise Type: Mid Rise Closure Type: Elasticised Waist with Adjustable Linen Drawcord Length Type: Full Length Leg Style: Wide Leg Pattern: Embroidery Pocket Type: Traditional Pockets Number of Pockets: 4 Stretch Type: 4-Way Stretch Size Breakdown: M, L Occasion: Casual Gender: Unisex Season: All Seasons Care Instructions:
Country of Origin: India |
At ODD INTERNATIONAL LLP , we strive to ensure your satisfaction with every purchase. If you are not fully satisfied with your order, you may return eligible items by following the guidelines below.
1. Eligibility for Returns
You may return items if they meet the following conditions:
- Timeframe: Returns must be initiated within 10 days of receiving the order.
- Condition: The item must be:
- Unused, unworn, and unwashed.
- In its original packaging with all tags attached.
- Proof of Purchase: A valid order number or receipt is required.
- Exchanges Only: ODD INTERNATIONAL LLP does not offer direct refunds for returns. Instead, you will receive store credit or an exchange.
2. Non-Returnable Items
Certain items cannot be returned, including:
- Final sale items or clearance products.
- Customized or personalized items.
- Items without original tags or packaging.
- Damaged or used items (unless they arrived faulty).
3. Return Process
To return an item, follow these steps:
- Initiate a Return:
- Contact our support team at https://oddfashion.in or visit theReturns section on our website.
- Prepare the Package:
- Place the item in its original packaging with all tags attached.
- Include the order number or receipt in the package.
- Shipping the Return
- You will receive the return address and shipping instructions via email.
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
4. Exchange or Store Credit
- Exchanges: Once we receive and inspect your return, you can select a replacement item of the same or lesser value.
- Store Credit: If you prefer, we can issue a store credit equal to the value of the returned item, which you can use on future purchases.
- No Cash Refunds: We do not offer cash refunds for returns.
5. Condition of Returned Items
Returned items must be in resalable condition:
- No signs of wear or damage.
- Original packaging and tags intact.
- No stains, odors, or alterations.
- Items failing to meet these conditions will not be eligible for exchange or store credit.
6. Defective or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 5 days of delivery:
- Email: info@oddfashion.in
- Provide:
- Order number
- Photos of the item showing the defect or error
- We will arrange for a replacement or issue store credit, including the return shipping costs.
7. Return Timeline
- Processing Time: Returns are typically processed within 10 business days after you receive the item.
- Exchange or Store Credit: Once approved, your exchange will be shipped or store credit issued.
8. Contact Us
If you have any questions or need assistance with returns, feel free to contact us:
Email:info@oddfashion.in
Website:https://oddfashion.in
At ODD INTERNATIONAL LLP , we value customer satisfaction and are committed to addressing any complaints or concerns promptly and fairly. Please review our complaint policy below:
Filing a Complaint
If you have any issues regarding your order, product, or overall experience, you can submit a complaint through the following channels:
- Email: Send your complaint to info@oddfashion.in with the following details:
- Order number
- Description of the issue
- Photos or proof
- Contact Form : You can also submit your complaint through the contact form on our website.
Complaint Resolution Process
- Acknowledgment:
- We will acknowledge your complaint within 2 business days of receiving it.
- Investigation:
- Our support team will thoroughly investigate the issue.
- This may include verifying order details, inspecting photos, or contacting the delivery partner.
- Resolution:
- For product-related issues: Replacement, exchange, or refund will be offered if the complaint is valid.
- For shipping or delivery issues: We will liaise with the courier service and update you on the status.
- For service complaints: We will review the situation and take corrective measures.
Resolution Timeline
- Most complaints are resolved within 2 business days.
- Complex issues or third-party investigations (e.g., courier disputes) may take longer.
- We will keep you updated throughout the process.
Valid vs. Invalid Complaints
- Valid Complaints:
- Wrong item received
- Damaged or defective product
- Late or undelivered orders
- Billing or payment issues
- Invalid Complaints:
- Complaints without proof (e.g., missing photos for damaged items)
- Delays caused by incorrect shipping details provided by the customer
- Complaints filed after the return/exchange window has closed
Abusive or Fraudulent Complaints
- ODD INTERNATIONAL LLP reserves the right to reject complaints that are abusive, fraudulent, or made in bad faith.
- Repeated false complaints may result in a ban from future purchases.
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